1. Introduction

At CelpipUni, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our AI-powered preparation platform.

2. Information We Collect

We collect information that you provide directly to us, including:

Account Information: Name, email address, and password when you register.
Practice Data: Audio recordings from speaking modules, text responses from writing modules, and multiple-choice selections from reading/listening modules.
Payment Information: We use Stripe to process payments. We do not directly store your credit card details on our servers.
Usage Data: Information about how you navigate and interact with our Platform, including browser type, IP address, and device information.

3. How We Use Your Information

We use the collected information for the following purposes:

To provide, maintain, and improve our services.
To process your mock test responses using our AI models to generate scores and feedback.
To manage your account and provide customer support.
To send administrative emails, such as password resets or billing notices.
To analyze usage patterns and optimize our platform's performance.

4. AI Processing of Audio and Text

In order to provide AI evaluations for your Speaking and Writing tests, your audio recordings and written texts are processed by our backend AI models (e.g., Google Gemini). This processing is automated. We do not use your personal practice data to train public AI models without your explicit consent.

5. Data Security and Retention

We implement industry-standard security measures to protect your personal information. Your account data is secured using Supabase authentication and database rules. We retain your practice data and audio recordings so you can review your history and track your progress. You may request the deletion of your account and associated data at any time by contacting support.

6. Third-Party Services

We may share your information with third-party vendors that perform services for us, such as:

Payment processors (e.g., Stripe)
Database and hosting providers (e.g., Vercel, Supabase)
AI inference APIs (e.g., Google)

These third parties have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for other purposes.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

8. Contact Us

If you have any questions or concerns about our Privacy Policy or your data, please contact us at support@celpipuni.com.