CELPIP Writing Task 1 asks you to write an email based on a real-life situation. You may need to complain, request information, apologize, invite someone, explain a problem, or give feedback. A strong CELPIP email has a clear purpose, appropriate tone, organized paragraphs, and enough detail to fully answer the prompt.
Dear Store Manager, I am writing to complain about a laptop I purchased from your store last week. Unfortunately, the laptop stopped working after only seven days of normal use. When I first bought it, everything seemed fine. However, yesterday the screen suddenly went black, and the device would not restart even after I charged it for several hours. I rely on this laptop for work and study, so this problem has caused a lot of inconvenience. I would appreciate it if you could either repair the laptop as soon as possible or replace it with a new one. I have attached a copy of my receipt and warranty details for your reference. I look forward to your prompt response. Sincerely, [Name]