Situation
You've just caught a local teenager, a frequent visitor to your independent bookstore, shoplifting a valuable first edition. The teen immediately bursts into tears, admitting their mistake and desperately pleading for a second chance. Now you must decide between strictly enforcing store policy or showing leniency to a distressed young person.
Choose the best option to deal with this situation. Explain your choice and why you did not choose the other options.
Choose one option: